Online Physio and Consultations

Having a thorough telephone or video assessment from an experienced Physiotherapist is a valuable and effective way of gaining an understanding of what your problem is and how to get it better. Our main skill is our knowledge and experience. Online Virtual Physiotherapy management allows you to access this expertise from your own home which is an effective treatment pathway – and also a great solution to the current situation with regards to Coronavirus.

Why book CSP online physiotherapy?

Online physiotherapy is ideal if you’re working from home, in isolation or you can’t see your usual physiotherapist in-person.

Who is CSP online physiotherapy for?

Anyone with a need for physio, including those recovering from injuries or working to maintain physical strength.

How does CSP online physiotherapy work?

Your physiotherapist will carry out your appointment via a private video call using a secure programme. Your physiotherapist will ask the same questions and carry out the same assessments that they would if they saw you in person. In the first session, they will:

  • Ask about pain, discomfort and mobility
  • Assess your range of movement, strength and functional activities
  • Discuss your diagnosis
  • Create a treatment plan including goal setting, exercise prescription, education and guided self-manual therapy.

How do I prepare for a video call?

Liz or Andy will call or email you, before your appointment and agree the means of remote consultation. At the time of your first appointment, they will email you a link for the remote consultation if applicable. Ensure your webcam is set up so your physio can assess and treat you effectively.

How long will my CSP online appointment last?

Up to 30 minutes. Your appointment will follow the same stages of assessment and treatment as in-person appointment.

Why video and not telephone?

We can achieve more via video than over telephone. Using video, we can complete a functional assessment, observe your range of movements and carry out modified testing to help with diagnosis.

What does it cost?

Self pay clients, please refer to our current Price Guides for Online Physiotherapy appointments costs.

Is CSP online physiotherapy covered by private medical insurance?

Online physio is currently covered by most private medical insurers, including AXA, Bupa, Nuffield, Vitality, IPRS, Cigna and HCML.

Appointments can be booked by email or over the phone. If you are unsure if your provider covers online physio, please call your insurance provider.


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Central Somerset Physiotherapy Ltd.  Registered in England & Wales.  Registration number 8079844. 
Registered Office Address: Rectory Road, Burnham-on-Sea, Somerset  TA8 2BY United Kingdom